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Suggestions for Helping Someone in Mourning

As a result of the terrorist attacks on the United States, many of us know someone who is grieving the loss of a friend, colleague or loved one. It is often very difficult to know what to say or what to do to help someone in mourning. Death is an uncomfortable subject that brings up many distressing emotions. We sometimes say the wrong thing because of our own feelings of discomfort. The following suggestions may help you as you offer support and comfort to those around you who are grieving.

  • Listen carefully and allow them to cry, talk, yell, or laugh. It is less about what you say and more about just being there.
  • Don't be afraid to cry with them and to show your own grief over their loss.
  • Don't try to take away their pain - that would be for your benefit only, not theirs. It is absolutely normal and healthy for them to feel and express their pain.
  • Offer your assistance and a listening ear even if they haven't asked for help.
  • Recognize that they will be going through many different emotions, often in the same day, and try not to take expressions of anger personally.
  • If you aren't sure what they need, ask!
  • Consider small ways that you may be able to help out - taking them meals, helping with daily chores, offering to do tasks that they may not have the concentration level or emotional energy to complete.
  • It's okay to talk about the deceased person and share stories about them, but ask if this is a good time before doing so. People who are grieving will have times when talking about their loved one provides comfort and joy. They will also have times when this may cause too much pain.
  • Check on them even after it seems that the crisis has passed-often this is the time that is the most difficult for someone in mourning and the time when the initial outpouring of support wanes.
  • Don't be afraid of silence when you are spending time with someone who is grieving. Let them fill the silence when they are ready.
  • Do something in remembrance of the deceased (make a donation to a worthy cause, plant a tree and dedicate it, etc.). This not only helps you feel that you have done something positive, but helps the person in mourning by giving them a sense that their loved one's memory lives on.
  • While it is important to be aware of the many emotions someone in mourning will be dealing with, it is also important not to treat them as if they are frail or contagious. Continue to include them in ways that you did prior to their tragedy; it is okay if they decline your offers.
  • Don't expect or encourage them to "get back to normal". Normal no longer exists for them and their job is to create a "new" normal for themselves. This takes a long time - well over a year and many times longer than that.


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